Refunds & cancellation

Last updated 13 October 2026

This policy applies to everything you buy from dependables (Altezza2 Group LLC). We've kept it short and plain.

Cancelling a subscription

You can cancel any subscription at any time by emailing admin@meetthedependables.com. It stops renewing and ends at the close of the billing period you've already paid for. You won't be charged again, and you keep access and delivery until that date. For services, we ask for 30 days' notice, as set out in our terms of service.

Refunds

• Work not started yet: if you ask within 7 days of paying and we haven't started the work, we refund that payment in full.
• Work already delivered: we don't refund work that has already been delivered, or the part of a billing period that has already been used.

Refunds go back to the original payment method through Stripe and usually arrive within 5 to 10 business days.

How to ask

Email admin@meetthedependables.com with the email address you paid with and what you'd like to cancel or refund. We reply within two business days.